Jira Product Lead / Atlassian Platform Owner

Role Summary

We are seeking an experienced Jira Product Lead / Atlassian Platform Owner to drive the strategic direction, governance, enhancement, and adoption of the Atlassian ecosystem, primarily Jira Cloud and Confluence. This is a highly consultative and hands-on role requiring a blend of technical expertise, solution design capability, and stakeholder management skills.

Note: This is not a BAU or operational support role. The selected candidate will be expected to act as a product owner for the Jira platform, influencing decisions, designing solutions, and leading platform modernization initiatives.

Experience Requirements

Mandatory Experience

- Minimum 5 years of hands-on experience working with Atlassian products.
- Strong and proven experience with:
- Jira Cloud (Mandatory)
- Confluence

- Candidates with 6-8 years of total professional experience are acceptable, provided they have at least 5 years of dedicated Atlassian experience.
- Atlassian experience must be core and hands-on, not merely exposure as part of broader IT responsibilities.
- Experience with Jira Cloud is required.
- Candidates with experience limited to Jira Server or Jira Data Center without Jira Cloud exposure will not be considered.

Key Responsibilities

Platform Ownership & Leadership

- Act as the functional and technical owner of the Jira platform.
- Partner with business and technology stakeholders to understand requirements and define platform strategy.
- Drive platform governance, standardization, and best practices.
- Lead solution design discussions and architecture decisions.




- Identify opportunities for process improvements and platform enhancements.
- Independently propose and implement innovative solutions to business challenges.

Stakeholder Management

- Gather and analyze business requirements from multiple stakeholder groups.
- Translate business needs into scalable Jira and Confluence solutions.
- Provide recommendations on platform capabilities, roadmap, and optimization opportunities.
- Influence decision-making through expertise and strategic guidance.

Technical Skills & Expertise

Atlassian Administration

- Advanced administration experience in:
- Jira Cloud
- Confluence

- Configuration and management of:

- Workflows
- Schemes
- Permissions
- Automation rules
- Custom fields
- Dashboards and reporting

Solution Design & Integration

- Proven experience designing and implementing solutions beyond standard out-of-the-box Jira capabilities.
- Hands-on experience integrating Jira and Confluence with enterprise applications and third-party systems.
- Experience working with integrations involving:
- Snowflake
- Linux-based systems
- Enterprise business applications
- Other external platforms and services

Migration Experience





- Experience planning and executing Atlassian migration projects.
- Understanding of migration best practices, data transformation, and platform consolidation initiatives.

Development & Automation

Required

- Hands-on scripting experience in one or more of the following:
- Python
- Shell Scripting
- Other relevant scripting languages

- Ability to develop custom automations and technical solutions to enhance platform capabilities.

Preferred

- Experience with DevOps tools and processes.
- Experience building advanced integrations, custom workflows, or automation frameworks within the Atlassian ecosystem.

Not Required

- AI/ML development experience is not required.

Ideal Candidate Profile

The ideal candidate will:

- Have deep expertise in Jira Cloud administration and platform ownership.
- Be capable of balancing technical implementation with business stakeholder engagement.
- Demonstrate solid solution architecture and problem-solving skills.
- Have experience driving enterprise-scale Atlassian initiatives and platform standardization.
- Be comfortable leading discussions, influencing stakeholders, and making strategic platform decisions.

Must-Have Skills

Jira Cloud Administration
Confluence Administration
Atlassian Solution Design
Stakeholder Management
Requirements Gathering
Platform Governance & Standardization
Integrations & Migration Experience
Python/Shell Scripting
Custom Automation Development

Nice-to-Have Skills

DevOps Exposure
Advanced Enterprise Integrations
Atlassian Marketplace Apps Administration

📌 Jira Product Lead / Atlassian Platform Owner (India)
🏢 Deloitte Shared Services India
📍 India