Job Description
Dear Candidate,
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Greetings from Movate Technologies (formerly CSS Corp)!
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Job Description :
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Position : Inbound Sales & Technical Support Engineer International Voice Process
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Location : Ambattur, Chennai (Work from Office)
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Shift : Night Shift
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Weekly Off : Rotational Weekdays
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Inbound Sales Representatives
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Responsibilities:
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- Field incoming sales calls and chats
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- Ability to connect with customers through conversations and provide accurate information and guidance regarding products/services, recommendations based on customer needs
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- Build trusting relationships with customers understanding their needs.
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- Offer pre-sales and post-sales support that create high customer satisfaction.
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- Identify and maximize opportunities to cross-sell and up-sell to existing customers.
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Technical Support Voice Role
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Responsibilities:
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- Respond promptly, courteously,
and knowledgeably to technical support inquiries
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- Provide top-tier support to all customers with a goal of first call resolution
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- Educate customers on system installation/use, and assist in troubleshooting
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- Utilize prior customer support experience to enable customer success and happiness
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- Use problem-solving skills to solve customer issues and address concerns
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- Outbound calls to current customers to address issues, when needed.
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Notice Period : Immediate Joiner/15 Days
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Educational Qualification: Any Bachelor’s Degree
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CTC: 3 LPA to 5.5 LPA
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How to Apply:
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If your experience matches the above job description, kindly send your updated resume to:
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[email protected]
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Contact: - Divya : (phone hidden)
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📌 Openings for Inbound Sales & Technical Voice Process - Chennai/Night Shift (600001)
🏢 Movate
📍 600001