Job Description – Operations Executive
Location: Pune /Mumbai
Department: Operations
Reporting To: Operations Manager / Branch Manager
Key Responsibilities
• Plan and monitor daily and monthly service schedules.
• Coordinate technicians and ensure timely completion of services.
• Monitor service quality, SOP compliance, safety, and technician grooming.
• Handle customer complaints and ensure timely resolution.
• Conduct site visits and coordinate corrective actions for pest-related issues.
• Monitor availability and usage of pesticides, equipment, PPE, and other materials.
• Monitor and control operational expenses within the approved budget.
• Verify service reports and maintain operational records.
• Track scheduled vs. completed services and highlight gaps.
• Coordinate with Technical, Procurement, Finance, and Customer teams.
• Support billing by ensuring accurate service completion data.




• Prepare operational reports and monitor key performance indicators.

Qualification
• Graduate in Agriculture preferred.
• Candidates with a degree/diploma in Life Sciences, Entomology, Food Technology, or a related field may also be considered.

Experience
• 2–5 years of experience in pest control, field operations, facility management, or a related industry.
• Experience in commercial pest management will be an advantage.

Key Skills
• Valuable knowledge of pest control / IPM.
• Team and technician coordination.
• Customer handling and communication.
• Planning, follow-up, and problem-solving.
• Cost and expense management.
• Basic knowledge of MS Excel and reporting.
• Willingness to travel to customer sites.

📌 Operations Executive (Pune)
🏢 Pestocides
📍 Pune