Handle customer complaints via calls/emails, perform RCA, coordinate with internal teams for resolution, maintain TAT & compliance, and manage customer correspondence.
Required Candidate profile
8+ yrs Customer Service/Operations; Banking/NBFC preferred. Hindi mandatory. Female preferred. Robust in complaints, email handling, RCA, TAT & coordination.
Perks and advantages
Career Growth | BankingNBFC Exposure | Reliable Role
📌 Urgent Hiring For Assistant Manager Customer Service For Leading Nbfc Chennai
🏢 Green Start
📍 Chennai
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