Roles & Responsibilities Customer Support Executive
Handle customer queries through Chat and Email in a qualified manner.
Provide accurate information and effective solutions to customer concerns.
Resolve customer issues within defined SLA and quality standards.
Maintain proper documentation of customer interactions and update records.
Ensure high levels of customer satisfaction through timely and courteous communication.
Follow company policies, processes, and escalation procedures.
Achieve assigned productivity, quality, and response-time targets.
Coordinate with internal teams for resolution of complex customer issues.
Maintain skilled communication and solid typing skills.
📌 Chat And Email Support Executive Sahibzada Ajit Singh Nagar
🏢 TP
📍 Sahibzada Ajit Singh Nagar
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