Role & responsibilities
Welcome guests to the venue
Provide accurate wait times and monitor waiting lists
Manage reservations
Escort customers to assigned dining or bar areas
Coordinate with wait staff about available seating options
Maintain a clean reception area
Cater to guests who require extra attention (e.g. children, elderly)
Answer incoming calls and address customers queries
Assist wait staff as needed
Preferred candidate profile
Previous work experience as a Hostess or Waitress
Understanding of restaurant etiquette
Familiarity with health and safety regulations
Experience in managing reservations
Demonstrable customer-service skills
Excellent communication skills (via phone and in-person)
Strong organizational skills with the ability to monitor the entire dining and bar area
Availability to work in shifts as needed
Positive physical condition to walk and stand during an entire shift
High school diploma; hospitality certification is a plus
Perks:
CTC - 20 K - 22K /month (depending upon interview and experience)