Roles and Responsibilities
Provide exceptional customer service through phone, email, or chat support to resolve customer queries and concerns.
Handle customer complaints in a skilled manner, escalating issues when necessary to ensure timely resolution.
Process transactions accurately and efficiently using CRM software (Zoho) for sales orders, returns, exchanges, etc.
Collaborate with internal teams to resolve complex issues that require technical assistance or product knowledge.
Maintain accurate records of all interactions with customers using our ticketing system.
📌 Customer Support Executive Raipur (India)
🏢 Crystree Solutions
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.