Job Purpose

To lead and drive residential sales operations across a specific zone by managing sales teams, achieving revenue targets, improving conversion rates, and ensuring customer satisfaction. The Zonal Head is responsible for strategic planning, performance management, cross-functional coordination, and ensuring successful execution of all residential sales initiatives within the zone.

Key Responsibilities
Sales Strategy & Revenue Achievement
Develop and implement sales strategies for the assigned zone to achieve monthly and annual revenue targets.
Monitor performance of all regional and project sales teams under the zone.
Drive sales productivity through structured planning and performance tracking.
Team Leadership & Management
Lead Residential Sales Regional Heads, Team Leads, and FLS teams across multiple projects.
Conduct weekly performance reviews and guide teams on improving conversions and follow up effectiveness.
Provide coaching, training, and mentoring for consistent team development.
Customer Relationship Management
Ensure superior customer experience throughout the sales cycle.
Resolve escalated customer issues and complex sales cases.
Develop and maintain robust relationships with premium, corporate,



and HNI customers.
Project & Inventory Management
Work with project teams for inventory planning, pricing, stock management, and recent launches.
Analyze demand trends and align sales activities with customer preferences and market expectations.
Ensure proper allocation of inventory to teams based on performance and market need.
Cross-Functional Collaboration
Coordinate with Marketing, CRM, Projects, Legal, and Finance to ensure seamless sales operations.
Work closely with branding and marketing to design region-specific campaigns.
Provide inputs for digital campaigns and lead generation strategies.
Reporting & Analytics
Review daily/weekly/monthly MIS reports for zone performance.
Provide leadership with insights on sales trends, market conditions, and competitor activities.
Track key KPIs such as site visit ratios, lead-to-booking conversion, and follow-up effectiveness.
Process Compliance & Governance
Ensure adherence to sales processes, documentation standards, and compliance guidelines.
Oversee booking documentation, agreements, collections, and customer onboarding flows.

📌 General Manager Sales/ Avp Sales Mumbai
🏢 G Square Housing
📍 Mumbai