Assistant Manager / Team Leader Inbound / Outbound Bpo Thane

Assistant Manager / Team Leader Inbound / Outbound Bpo Thane

04 Oct
|
Ziphertech
|
Thane

04 Oct

Ziphertech

Thane

Customer Service TL.Experience in Banking /Financial Services /Insurance or BPO
Exp on BPO Metrics(CSAT, AHT, Shrinkage, Quality scores, KPI).Handling Escalation calls of Customers.Track Customer Satisfaction & ensure closure of complaints.

Required Candidate profile

Team Leader or AM in Customer Service Inbound or Outbound in domestic BPO.
Positive Communication and people management Skills. Min 1 Year as

📌 Assistant Manager / Team Leader Inbound / Outbound Bpo Thane
🏢 Ziphertech
📍 Thane

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