Job Description - L2/L3 Endpoint Engineer (JAMF / macOS / iOS MDM)

Role Overview

The L2 Endpoint Engineer (Apple) is responsible for administration, support, and optimization of Apple device management platforms , primarily JAMF Pro , covering macOS and iOS/iPadOS devices .

This role includes device lifecycle management, application packaging deployment, patching, policy enforcement, and compliance management . The engineer is expected to troubleshoot complex Apple endpoint issues and ensure a seamless user experience .

Key Responsibilities

JAMF Platform Administration
Administer and support JAMF Pro workplace
Manage:
Device inventory and smart groups
Policies and configuration profiles
Enrollment workflows (DEP/Automated Device Enrollment)
Monitor JAMF health, sync status, and device communication

Device Lifecycle Management (macOS iOS)
Handle end-to-end lifecycle:
Enrollment (Automated manual)
Provisioning and configuration
Decommissioning
Support:
macOS devices (laptops/desktops)
iOS/iPadOS devices (iPhones, iPads)




Ensure devices are compliant with corporate standards

Application Packaging Deployment (macOS)
Package and deploy applications using:
PKG / DMG formats
JAMF policies
Handle:
App testing and validation
Version upgrades and patching
Troubleshoot installation failures and dependency issues

Patch Management (macOS iOS)
Manage OS and third-party patching using JAMF
Define and deploy patch policies and schedules
Monitor patch compliance and remediation
Troubleshoot patch deployment failures

Policy Configuration Management
Create and manage:
Configuration profiles (Wi-Fi, VPN, security settings)
Restrictions and compliance policies
Integrate with:
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Lead System Engineer Hyderabad (India)
🏢 Infinite
📍 India