Job DescriptionAssociate Director – Catalogue Operations | AI & Automation
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nOpportunity to travel to and work with teams across the US, UK & Australia as the function scales.
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nBuild the next generation of Catalogue Operations at Amber
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nAt Amber, we’re transforming how students find and book accommodation. With 4,000+ properties across 10+ countries, catalogue accuracy, pricing, availability and content directly impact customer experience, conversion and revenue.
NWe’re looking for an Associate Director – Catalogue Automation & Operations to build a high-scale, AI-first catalogue operation combining people, process, data and technology.
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nWhat You’llOwn
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Lead a 60+ member global Catalogue Operations team, including ~5 managers. N
Own catalogue accuracy, content, inventory, pricing and availability across global markets. N
Transform manual operations through AI, automation and intelligent workflows. N
Leverage AI/LLMs, APIs, web scraping, data validation, reconciliation, anomaly detection and automated monitoring. N




Partner with Product, Engineering and Data to take automation initiatives from concept to production. N
Build an exception-based operating model, enabling automation to handle repetitive work while teams focus on complex cases. N
Own productivity, SLAs, quality, capacity, cost and operational governance. N
Build data-driven visibility into accuracy, productivity, automation coverage and manual effort reduction. N
Drive continuous improvement and build a scalable operating model for Amber’s global growth. N

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nWhatWe’re Looking For
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7–14 years of experience in Catalogue, Content, Inventory, Marketplace, Data or Operations. N
Experience managing large, multi-layered teams. N
Proven track record in operations transformation, automation and process redesign. N
Robust experience partnering with Product, Engineering and Data teams. N
Robust understanding ofcatalogue/inventory q

📌 Associate Director Surat
🏢 Amber
📍 Surat