Job DescriptionLocation: Vadodara, Gujarat
NDepartment: Accounts & Operations
NEmployment Type: Full time
NExperience: 2–5 years preferred
NTiming: Mon - Friday (9 AM-5PM EST)
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nAbout the Role
NWe are looking for a responsible and organized Accounts & Operations Executive to manage day-to-day accounting, customer account coordination, administrative activities, and back-office operations. The ideal candidate should have positive communication skills, attention to detail, and the ability to coordinate with customers, sales, accounts, and technical support teams.

Roles & Responsibilities N

nAccounts & Billing
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Prepare and send customer invoices and quotations as required. N
Maintain accurate customer billing and account information. N
Follow up with customers regarding pending and overdue payments. N
Maintain payment records and coordinate payment collection. N
Provide customers with accurate information regarding invoices, payments, balances, and account status. N

nCustomer Account Management
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Maintain completeand up-to-date customer records. N
Manage customer contracts, agreements, SLAs, and related documentation. N
Monitor contract expiration dates, renewals, amendments, and pending paperwork. N
Communicate with customers professionally regarding billing, contracts, and account-related matters. N
Develop and maintain positive relationships with customers through timely and friendly communication. N

nAdministration & Back-Office Operations
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Maintain organized digital and physical records. N
Manage day-to-day administrative and back-office activities. N
Coordinate between management, sales, accounts, and technical support teams. N
Track pending tasks andensure timely follow-up and completion. N
Prepare regular operational and management reports. N
Maintain internal databases, spreadsheets, customer information, and documentation. N

nSales & Support Operations
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Coord

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