Subject Matter Expert at Amazon work on manual testing for the applications and product at the user level. They will perform audit on the work done by the Device Associates. SMEs also triage the bugs created by the DA team.

Key job responsibilities
Perform test case execution and report bugs accurately

Provides floor support to DAs on clarifying their queries during execution

Can deal with ambiguity in the system, has transparent understanding of product/Project and is less dependent on work instructions

Comes up with creative ways to reduce ambiguity by identifying training needs, work instruction simplification etc.

Involved in creating test data and test execution in a timely, explicit and concise manner

Takes part in Adhoc testing like Exploratory testing, Bug Bashes and find customer centric bugs

Give feedback on coverage, quality of test instructions, automation needs to the QA team.

📌 Subject Matter Expert, Mmpt Chennai (India)
🏢 ADCI MAA 12 SEZ
📍 India