Job Summary:
The CSR is responsible for providing excellent customer service, assisting guests with games and activities, handling customer queries, and ensuring a smooth and enjoyable experience for all visitors.

Key Responsibilities:
Welcome and assist customers in a polite and skilled manner.
Explain game rules, packages, offers, and membership details to customers.
Help customers with game bookings, registrations, and payments.
Operate and monitor gaming activities as per company guidelines.
Ensure customers follow safety rules and game instructions.
Handle customer queries, complaints, and feedback professionally.
Coordinate with the operations team to resolve customer issues.




Maintain cleanliness and proper arrangement of the assigned game area.
Monitor equipment and immediately report any malfunction or damage.
Maintain proper records of customer transactions and activities.
Promote ongoing offers, packages, and additional services.
Ensure a protected, friendly, and positive setting for customers.
Follow company policies regarding attendance, grooming, discipline, and mobile-phone usage.
Perform other duties assigned by the Manager/HR.

Pay: ₹13,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Service Representative Sevasi
🏢 kabirentertainments
📍 Sevasi