Job Title: US Lab Report Verification Executive (Internal)
Shift timings: US Shift ( 6 PM to 3 AM)
Location: In office (Ahmedabad, Gujarat)
Experience: Freshers preferred or (1 -2 Years of Experience)
We are looking for a detail-oriented Lab Report Verification Executive to support US laboratory billing operations by ensuring accurate verification of lab orders, patient demographics, and insurance eligibility. This (Internal) role involves close coordination with clients, laboratories, and internal billing teams to maintain data accuracy and reduce claim rejections.
Key Responsibilities
Verify laboratory test orders for completeness and accuracy before billing
Review and validate patient demographics (name, DOB, address, insurance details)
Perform insurance eligibility and perks verification for US payers
Identify missing or incorrect information and resolve discrepancies proactively
Conduct client calling (physicians’ offices, labs, or facilities) to obtain required details
Ensure compliance with HIPAA and US healthcare data privacy standards
Coordinate with billing and AR teams to prevent claim denials
Maintain proper documentation and follow internal SOPs
Meet daily productivity, quality, and TAT benchmarks
Required Skills & Qualifications
1–2 years of experience in US laboratory billing / medical billing / RCM
Strong understanding of lab order workflows and pre-billing verification
Knowledge of patient demography and insurance eligibility processes
Experience working with US insurance portals and payer guidelines
Excellent verbal communication skills for client calling
Familiarity with EMR/EHR and laboratory billing systems
Solid attention to detail and accuracy
Willingness to work night shifts (US time zone)