Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our Resort, available rooms, rates and amenities
Respond to clients’ complaints in a timely and skilled manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees.
Upsell additional facilities and services, when appropriate




Maintain updated records of bookings and payments

Requirements and skills
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Experience with hotel reservations software
Understanding of how travel planning websites
Customer service attitude
Excellent communication and organizational skills
Degree in hotel management is a plus

Pay: ₹8,086.00 - ₹23,909.76 per month

Perks:
Food provided
Health insurance
Provident Fund

Work Location: In person

📌 Front Office Associate Munnar
🏢 Quadrant Technologies
📍 Munnar