Receive and manage leads generated by the Marketing Team.
Contact potential customers through phone calls, WhatsApp, and other communication channels.
Understand customer requirements and provide relevant product information.
Follow up with leads regularly and maintain proper follow-up records.
Share product details, catalogues, offers, and other information with customers when required.
Coordinate with the Sales Team for customer enquiries and requirements.
Schedule customer visits or appointments where required.
Maintain updated lead status, including current, contacted, interested, pending, converted, and lost leads.
Ensure timely follow-up so that no lead remains unattended.
Maintain valuable relationships with existing and potential customers.