The candidate is responsible for handling complex air ticket bookings, providing expert fare advice, and managing high-value clients. The role requires solid GDS knowledge and excellent customer service skills.
Key Responsibilities
Handle international air ticket bookings
Manage complex itineraries, reissues, refunds, and cancellations
Provide accurate fare quotations and routing options
Coordinate with airlines and consolidators
Ensure compliance with airline rules and company policies
Support and guide junior ticketing staff
Meet sales targets and maintain customer satisfaction
Experience in air ticketing
Solid knowledge of GDS (Galileo / Amadeus)
Excellent communication and negotiation skills
Ability to work under pressure and meet deadlines
Preferred Candidate Profile :
Experience in IATA or travel agency environment
Strong attention to detail and problem-solving ability
We are looking for an individual who can join us at our Vadodara office. The position is strictly work from the office and requires flexibility to work in the following shifts:
Late Day Shift: 2:00 PM to 12:00 AM
Job Types: Full time, Permanent
Pay: ₹30,000.00 - ₹60,000.00 per month
Ability to commute/relocate:
Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)