We are looking for a Customer Care Executive to join our team in Whitefield, Bangalore. This is a full time position suitable for individuals with 0 to 3 years of experience and at least a 12th-grade this role, you will be the first point of contact for our customers, helping them with their inquiries and issues. Your primary goal will be to provide excellent customer service, ensuring a positive experience for each y responsibilities include:nn- Customer Support: Address customer inquiries via phone, email, or chat. You will listen to their needs, provide relevant information, and assist in resolving any n- Issue Resolution: Identify and troubleshoot customer problems. You will work diligently to provide solutions or escalate issues to the appropriate team members when - Product Knowledge: Learn about our products and services to effectively assist customers.



You will need to stay updated on the latest offerings and changes within the - Feedback Collection: Gather customer feedback and suggestions. You will document this information and share it with the relevant departments to help improve our excel in this role, you should have robust communication and interpersonal skills, a customer-focused attitude, and the ability to work in a team. Being attentive to details and having valuable problem-solving abilities will also help you succeed.
Experience

0 - 3 Years
No. of Openings

10
Education

12th Pass
Role

Customer Care Executive
Industry Type

Call Centre / BPO / ITES / LPO
Gender

[ Male / Female ]
Job Country

India
Type of Job

Full Time
Work Location Type

Work from Office
Face Interview Location

Witefield, Bengalore

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