Internally we call this role Pre-Sales Executive.
About Holistic Group
Holistic Group has been building nature-centric second homes near Mumbai for over seven years — six projects delivered and around 150 families handed over, across Karjat, Roha and the Lonavala belt. Through TrustBridge we also sell first homes across the Panvel and NAINA corridor.
About the role
You are the first human contact every enquiry has with Holistic. What you do in the first ten minutes determines whether that enquiry becomes a site visit, and site visits are where our sales are made. This is a more significant role than the title suggests, and we treat it that way.
What you will do
• Respond to every new enquiry within fifteen minutes during working hours, by call and by WhatsApp
• Qualify each enquiry against a defined checklist — budget, timeline, purpose, location preference, funding — and record the answers
• Book site visits and confirm them the day before, because confirmed visits happen and unconfirmed ones do not
• Keep the CRM accurate and current.
A lead with no next action is a lead we have lost
• Nurture older enquiries that are not ready yet — many of our buyers take a year to move
• Hand over properly to the sales manager with a written summary, so the customer never repeats themselves
Who we are looking for
• 1 to 3 years of experience; graduate
• Transparent and confident on the phone, and able to write a clean summary afterwards
• Fluent in English, Hindi and Marathi
• Organised. This role lives or dies on follow-up discipline
• Honest with customers. We would rather lose an enquiry than set a false expectation
Industry experience is welcome but not required
We will consider robust candidates from hospitality front office, insurance, banking, travel, customer service or any role where you spoke with customers all day and were judged on how well you did it.
What this leads to
This is a genuine route into a sales role at Holistic. The people who do this well and want to sell ar