This role is budgeted at up to ₹15,000 Per Month. Kindly apply only if this Salary range works for you.
Responsibilities
• Brand Order Fulfilment:
• Greet Customers on Phone Calls and Messages
• Receiving Customer calls and explain them about the product (In their own comfortable language)
• Calling Customers for order related details and Support Phone Calls
• Interacting and Managing customers on Live Chat, Instagram, Facebook and YouTube
• Order Processing (Data Entry on server / Card Designing and Printing)
• Verifying Card Data before shipping
• Order Fulfilment on any Other Mediums than currently being used
• Management and Operations:
• Inventory Management
• Managing Daily Workflows
• Social Media Creation and Posting
• Interacting with Leads provided through Live Chat or through our Company.
• Packing the parcels and Courier and Porter pickups (including all Couriers for Tensai Computers)
• Budget Management
• Business Goals Achievement
• Ensuring Deadlines are met
• Staff Coordination
What you will gain:
• On-time salary
• Healthy work-life balance
• Respectful and qualified work workplace
• Practical exposure to multiple business functions
What you will learn and work on:
• Social media handling
• Customer interaction
• Content creation
• Budget management
• Working within deadlines
• Team coordination
• Order processing, execution, and shipping
• Product marketing and promotion using SEO tools
• Operating interactive server UI
• Handling customers on WhatsApp, live chat, and phone calls
• Understanding systematic company process flow
• Inventory management and stock keeping
*PLEASE NOTE: DETAILED DESCRIPTION OF THE ABOVE AND THIS JD WILL BE GIVEN POST ACCEPTANCE OF THIS JOB OFFER WHILE SIGNING EMPLOYMENT CONTRACT.
📌 Executive Brand Order Fulfilment Management And Operations Media Creation Thane
🏢 THECARD India
📍 Thane
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