Why this role?

KONE is embarking upon an exciting growth phase and this represents an
prospect for you to join our Chennai KBS team, as a Sales Systems Lead -
Modernisation (KANZ). We are seeking a Sales Systems Specialist to support the
Modernisation (MOD) business across Australia and Current Zealand. This role will
act as a key user for core sales systems and tools, ensuring smooth operation,
continuous improvement, and effective support to the sales teams.

This role plays a critical part in ensuring system reliability, data quality,
and sales process efficiency across the Modernisation business.

What will you be doing?
Act as a key user for core systems, including pricing tools (KTOC), tender
document generation tool (GENDOC), and relevant CRM (Salesforce) modules
supporting the business
Support periodic updates, releases, and data maintenance across CRM, pricing,
and tendering tools
Manage and implement pricing resets, supported by testing of pricing models,
system updates, and tool enhancements




Provide day-to-day support to sales and cross-functional teams on
system-related queries, issues, access requests, and enhancement requests
Maintain and update templates within the pricing system
Ensure effective maintenance and continuous improvement of sales systems and
tools supporting the Modernisation business
Maintain and update tender documentation content and background data within
GENDOC
Support asset management-related pricing updates and associated tools
Collaborate closely with sales, supply line, engineering, finance, other
system key users, and stakeholders to ensure alignment and efficiency

Are you the one?
8+ yrs of overall experience with min 3+ yrs of experience in CRM systems,
sales operations support, or commercial support roles
Prior experience with KTOC and CAMOS will be considered an advantage
Solid analytical capability with attention to detail and solid data
management skills
Familiarity with tools such as Salesfo

📌 Sales Systems Lead Chennai (India)
🏢 Kone
📍 India