SENIOR MANAGER, SITE RELIABILITY ENGINEERING – SHARED SERVICES

We are seeking an experienced technical and people leader to join our Risk
Intelligence Site Reliability Engineering team as Senior Manager – Site
Reliability Engineering (SRE). This role is responsible for the reliability and
performance of shared services platforms underpinning critical authentication,
API, data intelligence, and data warehouse capabilities.

You will lead a high-performing SRE team, ensuring these platforms meet high
availability, scalability, security, and compliance standards in line with our
global Risk Intelligence offerings. The role combines hands-on technical
leadership with end-to-end ownership of reliability, incident management, and
operational excellence.

Working closely with product engineering, data, and risk team members, you will
drive a product-led SRE approach embedding resilience, observability, and
automation into the platform lifecycle while supporting a unified, scalable
operating model across all Risk Intelligence products.

KEY RESPONSIBILITIES





TECHNICAL LEADERSHIP & PLATFORM RELIABILITY
Own 24×7 reliability and operational excellence for Shared Services platforms
(Risk Intelligence Hub, Risk Intelligence Hyper Gateway, Risk Intelligence
Lakehouse), ensuring high availability, performance, and security.
Define, implement, and continuously improve SLIs, SLOs, and error budgets
aligned to business criticality and customer impact.
• Lead major incident response as Incident Commander; drive blameless
post-incident reviews and ensure learnings translate into systemic
improvements.
Champion an automation-first approach across incident response, deployment,
monitoring, compliance, and operational workflows.
Partner with platform and product engineering teams to embed non-functional
requirements (reliability, scalability, security, observability) early in the
SDLC.
Co-own the cloud reliability roadmap, driving standardisation of
observability, alerting,

📌 Senior Manager, Site Reliability Engineering Bengaluru
🏢 LSEG
📍 Bengaluru