The cluster Manager of Amazon Now is empowered with complete operations
responsibility for managing dark stores. She/he will work to create dark stores
network, serve customers with best in class quick commerce experience and manage
building level cost efficiencies, coupled with driving Regional/National level
key Brilliant Basics Initiatives

Key job responsibilities
Ensure a protected work setting
Lead and supervise a team of TL's as direct reportee's supported by PAs in
Operations
Responsible for the overall Quality, Productivity and dark store performance
Appraise performance; resolve problems; and address staffing needs
Review work forecasts and determine productivity requirements to
produce/deliver during the day to meet the overall building objectives.
Ensuring Building heath and inventory metrics with best in class quality
metrics
Collaborate with stakeholders. Taking up cross functionally the adoption of
best practices.
Proactively identify and lead process improvement initiatives
Learn and understand the system interventions for order processing.



Apprise
teams down the line of current process implementation and control measures required.
Carryout resources planning periodically and remove/reduce capacity
constraints if any in coordination with Resource planning and Finance teams.
Ensure best practices in people management and accountable for compliance,
Connections and scorecards.
Manage People and team development
Create leaders and talent pipeline. Good stake holder management and project
management skills
Do cross functional and cross mile interfacing and take up for the best
practices and initiatives Basic Qualifications: - 1+ years of employee and
performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE)
experience Preferred Qualifications: - 1+ years of performance metrics, process
improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver th

📌 Cluster Manager Pune (India)
🏢 Amazon
📍 India