How would you like to impact millions of customers around the world using Amazon
Search? This team measures the spectrum of Search experiences on Amazon and
helps root cause and deep dive escalations from customers and leadership point
of view.

From highlighting pain points to surfacing abuse across 21 locales, root causing
problems in the complex Search stack layers and protecting the customer from
compromised experience. We seek to improve customer perception of Search and
trust through improved customer comprehension of our search results.

We are looking for a passionate QA Engineer to help us enhance the customer
journey by performing search troubleshooting whenever an escalation is raised
either by leadership or by customers. You will help root cause and improve
customer experiences viewed by millions of people per day. You will have the
prospect to learn and be a part of the Amazon retail website ecosystem
globally.

Key job responsibilities
Our QA Engineers test code at both the service and user level, using a variety
of black box, gray box,



and white box testing techniques. As a QA Engineer, you
will innovate our test strategy across multiple dependencies, locales and device
types and implement highly scalable automation to enable Search stack testing
across 21 locales.
You will work to be able to understand software internals, debug complex
problems including performance bottlenecks in Search stack, Troubleshoot Search
escalations and regression and write automated tests in and/or using existing
automated tools.
QA Engineers work with Software Development Engineers and Business Owners to
understand business drivers and technical implementation of features.
QA Engineers also work with groups such as Product Management, User
Interaction, and Customer Support to understand customer usage models and
develop test plans and suites that approximate real-world settings and
regression tests.
You must have experience in diagnosing project relea

📌 Quality Assurance Engineer, Amazon Search Relevance Measurement Bengaluru
🏢 Amazon
📍 Bengaluru