Description
Job Responsibilities:
Process daily BAU invoice and vendor payment requests accurately and efficiently, including invoice validation, completeness checks, and basic data quality review.
Monitor shared mailboxes and daily queries, ensuring timely acknowledgment, responses, and follow-ups within agreed timelines.
Support resolution of payment exceptions by gathering required information, following defined procedures, and escalating items that need SME/manager support.
Maintain accurate records, trackers, and supporting documentation to ensure audit readiness and traceability of actions taken.
Support handling of ad-hoc payment requests and priority queries as required, ensuring appropriate documentation and approvals are captured.
Maintain process documents by highlighting gaps, suggesting updates, and supporting timely re-certifications.
Participate in training and knowledge transfer with SMEs to learn current activities and expand process coverage over time.
Collaborate effectively with internal stakeholders (e.g., business partners, process SMEs,



technology/support teams as required) to enable smooth invoice and payment processing.
Contribute to process improvement and automation efforts by identifying repetitive manual steps (keying, validations, follow-ups) and sharing enhancement ideas; support testing/validation of simple rule-based automations when implemented.
Demonstrate resilience, ownership, and professionalism in a fast-paced BAU setting with deadlines and shifting priorities, while maintaining accuracy and quality.

Required skills, capabilities & skills:
Graduate (Accounting/Finance preferred) with 0–3 years of experience in operations, finance, or a related role.
Good understanding of accounting concepts such as legal entity, GL accounts, and cost centers (training support will be provided).
Robust attention to detail, commitment to accuracy, and ability to follow defined procedures and controls.
Good verbal and

📌 Business & Ops Specialist Bengaluru
🏢 JPMorganChase
📍 Bengaluru