Role Overview:

The Product Manager – Operations owns the “How, When, and Does it actually work in the real world” of the product. This role ensures that product vision translates into reliable, scalable, and high-quality delivery across programs, states, and partners.

You will be responsible for end-to-end execution, release readiness, product stability, and scale operations, working closely with Product, Engineering, Tech support, Program, Data, and external partners.

Key Responsibilities:
Delivery & Execution Ownership
Own end-to-end product delivery from roadmap → rollout
Translate priorities into execution plans, sprint goals, and delivery milestones
Ensure predictable delivery across teams and vendors
Identify and mitigate delivery risks proactively
Release Planning & Go-Live Readiness
Define and drive release planning and rollout strategy
Establish and enforce go-live criteria, including:
Product readiness (features, performance)
Content readiness
Program/state readiness (training, onboarding)




Ensure 100% readiness before academic/program cycles
Cross-Team Coordination & Dependency Management
Manage dependencies across:
Product
Engineering
Tech support
Program (State, MEL, LxD)
Vendors / external partners
Act as the central coordination layer ensuring alignment and execution velocity
Product Stability & Quality
Own product quality and stability in production

Ensure alignment on:
Functional testing, regression, UAT completeness
Performance benchmarks (e.g., concurrency, latency)
Define and track product stability metrics
Drive post-release fixes and continuous improvements
Issue Resolution Systems
Establish and manage structured issue resolution:
Ticketing systems with status tracking
Explicit workflows: raised → in progress → resolved
Ensure visibility of issues to program teams and end users
Enable bot-based or self-serve support systems where applicable
Scale Readiness

📌 Product Manager Operations Bengaluru
🏢 Quest Alliance
📍 Bengaluru