Job Description:
Job Title: ICT – ICM Service Excellence Specialist
Corporate Title: Associate
Location: Mumbai, India

Role Description
Institutional Cash & Trade Management (ICT) helps Financial Institutions clients to optimize their treasury and commercial payments businesses. This improves their cash flow, while offering a wide range of solutions including channel management, global payment services, check services, liquidity management, information and reporting services, and financial supply chain management.
CM Client Service Specialist covers clients out of our global locations with hubs in Frankfurt London and New York. ICM Client Service Specialist provide personalized and proactive services to financial institutions for their day-to-day cash management business needs

What we’ll offer you
As part of our versatile scheme, here are just some of the perks that you’ll enjoy,
Best in class leave policy.
Gender neutral parental leaves
100% reimbursement under childcare assistance perk (gender neutral)




Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above

Your key responsibilities

Account Opening, Pricing and Set-Up Management
Validate requests received from ACOs and CSOs relating to account opening, pricing, and set-up changes.
Perform quality assurance reviews and ensure all requests are handled in accordance with audit and compliance requirements.
Provide approvals, sign-off, and instructions directly to Operations and relevant back-office teams.
Ensure accurate implementation of account opening, pricing, and set-up changes, including appropriate documentation and record archiving.
Act as a subject matter expert for queries relating to account opening, pricing, and set-up changes.
Produce and maintain

📌 Ict – Icm Service Excellence Specialist, As Mumbai
🏢 Deutsche Bank
📍 Mumbai