As a Team Member-Process in the Credit Card-Regional Sales department, you will be an integral part of our agile team. Your primary focus will be on supporting the sales process and ensuring a smooth customer experience. You will work closely with the sales team to drive business growth and achieve sales targets. This role offers a great opportunity to learn and grow within the banking industry, with potential for career advancement.

Responsibilities

• Assist the sales team in achieving sales targets and goals.

• Process credit card applications and ensure accurate documentation.

• Provide excellent customer service and support to potential and existing cardholders.

• Handle customer inquiries and resolve any queries or issues promptly.

• Maintain and update customer records and databases.

• Collaborate with the marketing team to develop and execute sales strategies.

• Conduct market research and analyze competitor trends.





• Assist in organizing and participating in sales events and campaigns.

• Ensure compliance with bank policies and regulations.

• Maintain a positive and qualified work setting.

Qualifications

• A high school diploma or equivalent is required.

• Prior experience in a customer service or sales role is preferred.

• Strong communication and interpersonal skills are essential.

• Ability to work in a fast-paced and target-driven environment.

• Proficiency in Microsoft Office and basic computer skills.

• Excellent organizational and time management abilities.

• Willingness to learn and adapt to new processes and systems.

• A customer-centric approach and a positive attitude.

• Basic knowledge of banking products and services is an asset.

• Ability to work independently and as part of a team.

📌 Team Member Process Credit Card Regional Sales Jaipur
🏢 Kotak
📍 Jaipur