About Us

Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more productive customer service at scale. The platform enables businesses to deploy specialized AI agents that autonomously execute work across the full CX lifecycle—from handling customer conversations to supporting frontline teams and optimizing operations.

Each AI agent is purpose-built for a specific role, equipped to understand context, make decisions, take action, and continuously improve outcomes. This allows organizations to increase resolution speed, elevate service quality, and reduce operational costs while empowering your frontline team to focus on higher-value work.

Built on a CX-native foundation, Observe.AI works with 300+ global brands in Financial Services, Insurance, Healthcare and Consumer Services, including brands like DoorDash, Affordable Care, to improve customer satisfaction, boost productivity, and deliver consistent, scalable performance across every customer interaction.

The Prospect





Do you love building solid company culture and connecting with people? Are you passionate about creating engaging employee experiences and using data to inform decisions?

As our Culture & Engagement Specialist, you’ll play an important role in creating a vibrant, inclusive and connected workplace at Observe.AI. You’ll work closely with senior leadership, the People Team and employees across the company to strengthen the employee experience and bring our culture to life.

Your primary focus will be on being a Culture Champion - planning and executing engaging events, celebrations and employee initiatives across India. You’ll also support People Team projects, employee listening and engagement efforts, and help turn data and insights into meaningful actions.

If you’re highly organized, creative, detail-oriented and genuinely enjoy bringing people together, we’d love to hear from you

What You’ll Be Doing

• Act as a cultur

📌 Culture & Engagement Specialist Bengaluru
🏢 observe.ai
📍 Bengaluru