About us
Umbrella brings specialist firms together under one roof, covering strategy, digital transformation, data and AI, and IT infrastructure, cloud and security. Our clients get one partner who is accountable for their whole transformation, from strategy through to execution.
THE ROLE
We’re looking for a Solution Engineer to join our AI practice and help clients use AI and automation to solve real business problems and turn successful solutions into repeatable offerings. The role combines client advisory, hands-on delivery and productization, working across teams to shape how we deliver.

WHAT YOU’LL DO
· Client advisory & pre-sales: Lead discovery with business/technical stakeholders; identify and prioritize automation opportunities; assess data, systems and security readiness; build demos/POCs and support solution scoping.
· Solution design & delivery: Design, build and support AI-powered workflows and integrations across ERP, CRM, e-commerce and Microsoft 365. Deliver document processing for invoices, POs,



shipping documents and contracts; build secure knowledge assistants grounded in client content; implement human review, audit trails and security controls.
· Productize the work: Convert recurring client needs into packaged services, reusable accelerators, discovery/assessment methods, reference architectures, repeatable implementation plans, and clearly defined deliverables/outcomes.
· Ongoing improvement: Monitor production solutions for accuracy, usage and cost; tune and improve solutions and identify current opportunities with clients.

WHAT YOU BRING
Required
· 5+ years in solution engineering, technical consulting, software or data engineering, including 2+ years building GenAI/automation solutions in production.
· Hands-on experience with LLMs (OpenAI, Anthropic Claude, Azure OpenAI or similar), prompt design, RAG and agent frameworks.
· Experience deploying and operating agent harnesses such as Hermes Agent, OpenClaw, Claude Code or similar—including to

📌 AI Transformation Lead (India)
🏢 Umbrella
📍 India