Job requirementsQuick Summary for Hiring Role: Load Balancing Infrastructure Operations L3 Engineer (LBops) Organization: Enterprise Computing Primary Technologies: F5 BIG-IP, A10 Thunder, TCP/IP, HTTP, DNS, Unix Secondary Skills: Python, PowerShell, Perl, Ansible, C# Nature of Work: L3 Operations, Incident Management, Automation, Network Troubleshooting, Application Delivery Infrastructure Support Work Model: Global Follow-the-Sun Operations LBops Role in India (Morgan Stanley) Team Overview The Load Balancing Infrastructure Operations Level 3 (LBops L3) team is part of the Enterprise Computing Organization of Morgan Stanley. The global team focuses on core infrastructure supporting Application Delivery across Morgan Stanley. This includes support for a multi-vendor Load Balancer environment that provides services to internal and external clients. Key Responsibilities You will work within a global "follow-the-sun" operations model responsible for the technologies in respective regions. Day-to-day responsibilities include:
• Supporting a high number of devices and application flows in an enterprise environment, delivering cloud-like experiences for development environments.
• Using advanced network tools to troubleshoot:
• Network connectivity issues
• Fault analysis
• Failure avoidance
• Diagnosis and resolution of functionality-impacting issues in distributed systems environments
• Working with an in-house application management system designed to simplify deployment and management of application delivery components.
• Managing services over the network through a GUI-based console.
• Addressing L2 escalations.
• Process improvement, automation, and scripting.
• Writing technical documentation.
• Collaborating with global SMEs using tools such as:
• Jive
• Twiki
• SharePoint
Required Qualifications Technical Skills
• Robust knowledge of:
• TCP/IP protocols
• HTTP
• DNS
• Comfortable with Unix system administration.
• Deep understanding of:
📌 Senior Lead Engineer (Bengaluru)
🏢 Brillio
📍 Bengaluru
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