Reports to: Chief Manager – Transformation & Strategy
Job Purpose
Support the execution and implementation of strategic initiatives designed to drive operational excellence and transform the airline's services and business models. This role focuses on assisting in the identification of improvement areas, contributing to the formulation of actionable plans, and helping to manage their implementation to enhance revenue generation.
Key Accountabilities
Transformation Projects
Market & Competitive Analysis: Conduct research on market trends, customer preferences, and competitor activity to support strategic decision-making and transformation initiatives.
Project Planning Support: Assist in developing project plans, including key initiatives, milestones, timelines, resources, and analytical support for commercial strategy execution.
Executive Sponsorship: Prepare data-driven business cases to communicate project value and secure leadership buy-in.
Implementation Support: Drive execution of approved projects in partnership with functional teams to ensure timely delivery and desired outcomes.
Stakeholder Coordination: Work with internal stakeholders to prioritize and execute transformation initiatives aligned with organizational objectives.
Project Monitoring: Track project progress, KPIs, risks, and dependencies, and recommend corrective actions where required.
Operational Improvement
Operational Excellence: Support initiatives aimed at improving efficiency, optimizing processes, and driving adoption of best practices.
Stakeholder Management: Build and maintain relationships with key internal and external stakeholders to ensure alignment and support for strategic initiatives.
Performance Analysis: Review performance metrics and KPIs across Commercial functions to identify opportunities for continuous improvement.
PMO Governance
Strategic
📌 Manager - Special Projects (Gurugram)
🏢 Air India
📍 Gurugram
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