Project Role : Forward Deployed Engineer
Project Role Description : Organize the deployment of AI workflows and architectures across diverse AI and technology platforms. Facilitate solution design across enterprise technology stack to integrate into the ecosystem of AI models and multi provider platforms.
Must have skills : Agentic Orchestration
Positive to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
A Principal Engineer Tools & Platforms provides expert technical leadership across the infrastructure tooling ecosystem spanning observability, automation, infrastructure-as-code, ITSM platforms, internal developer portals, and AI-augmented operations. The role is accountable for building, governing, and continuously improving the engineering platforms that enable Cloud, Network, Security, Database, and Voice towers to operate at scale with reliability. A key differentiator of this role is the ability to embed AI-augmented capabilities LLM-driven runbook automation, agentic ITSM workflows,
and intelligent alert correlation directly into infrastructure platforms, accelerating toil reduction and operational intelligence across the organization.
Roles & Responsibilities:
Design, build, and operate enterprise observability platforms Splunk providing unified metrics, logging, and tracing across all infrastructure tiers with OpenTelemetry instrumentation standards
Engineer and govern the IaC platform Terraform or Pulumi including module libraries, state management, policy-as-code (Sentinel/OPA), drift detection, and multi-cloud coverage across AWS and GCP
Build and maintain CI/CD and GitOps