Cint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world’s largest, with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours.
We are feeding the world’s curiosity
Job Description
The Senior Manager of Global Coverage will work with a technology leader in the market research industry, specialising in online and digital methodologies. This role is responsible for managing a team of Project Managers while developing and growing strong relationships with customers, the sales team, and key internal stakeholders.
This position plays a critical role within the organisation, serving as the primary line of communication between the Global Coverage team and the Director and leadership team.
As part of a global organisation, the Senior Manager is accountable for ensuring high levels of customer satisfaction by enabling their team to successfully deliver on client project goals, supporting client growth strategies, and proactively troubleshooting and resolving client concerns.
In addition, the role involves coaching and developing team members, leading strategic projects, and collaborating cross-functionally with multiple departments to improve operational efficiency and continue diversifying the coverage portfolio.
To support our commitment to 24×7 customer coverage, flexibility with shift timings is essential, including participation in rotational shifts. This is a remote position.
Candidates with high initiative and a hands-on, can-do approach will thrive in this fast-paced workplace. Successful individuals will encounter daily opportunities to contribute to the company’s growth in a demanding yet rew
📌 Senior Manager, Global Coverage (Gurugram)
🏢 Cint
📍 Gurugram
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