Job Description

Operational and Technical expertise of CIP i.e. Global GRFE, SIRVAL and GSRS processes within Nielsen production factory. Responsibilities will include execution of retailer/Audit data acquisition, validation, problem-solving and associated project work and ensure clean data for client insights. This includes understanding and representing the respective local market conditions in the operations processes, as well as executing defined country “onshore” work. This entails engaging local and regional partners like Client Ops RE,RD, Retail Services, Stat Ops, Data Science and Output Teams.
Responsibilities:
Manage team, SMEs, TLs and responsibilities of delivering production cycle on time with defined quality standard
Handle productivity and automation targets given to the team and ensure timely delivery of these targets
Engage with team on resolving technical challenges and ascertain newer enhancements in the tool are well understood by the team
Driving Standardization,



CR Enhancement roll out in BAU and to continuously keep him/her self-updated with latest Platform updates and global initiatives
In case of error, engage with stakeholders to do the right communication
Own the RCA process and work with team to give proper analysis of the issue in discussion
Ensure effective and clear communication with onshore and other stakeholders, provide precise project updates and manage client queries efficiently
Define and monitor the process execution. Get it documented and ensure implementation of mechanism to keep these documents updated with tracking of exceptions
Understand regular execution process with attention to detail and identify areas of automation and improvement with niche Technology like AI, ML etc
Everyday work revolves around ensuring the high quality of the setup used in the various markets reported by Nielsen as well as analyzing any potential concerns in the data which a client may have. It is an key link in the chain of Nielsen

📌 Manager (Vadodara)
🏢 Nielseniq
📍 Vadodara