The Commercial Solutions Manager (CSM), provides negotiated costs to enable A & O IT Group to gain and maintain a competitive advantage.
The CSM works within the Solutions Department which is the main interface between the Sales and Operations, representing the brand, working with prospects, customers and partners managing all the service aspects of solution activities through a successful deployment.
The CSM proactively manages the complexities of large and major bids, drive and develop the formal bid communication process, coordinate the virtual bid team which will assist in the winning of sales opportunities.
They must be proficient with supporting multiple stakeholders and providing quick responses and timely follow up to their needs and inquiries. The CSM is responsible for offering creative and value add solutions for A & O IT Group to ensure the Company obtains the best supplier deals possible to enable margin improvement on SOW.
The BSM must be a quick learner and have the natural ability to think on their feet in high pressure sales situations providing technical product details acting as an industry subject matter expert.
Working closely with other Solution team members, they will provide a one-stop-shop, for a Total Solutions offering.
This role will be fully remote and working UK office hours
ESSENTIAL SKILLS & QUALIFICATIONS
• A relevant degree or MCIPS qualified
• Some experience of influencing and negotiations are a must along with experience of delivering solutions in a matrix-managed team.
• Previous proven experience in the IT Field Service industry with specific reference to hardware remedial services and involving an understanding of the following functions: