The Opportunity:
Avantor is seeking an AMEA C4C System Administrator. The associate should work independently under close supervision, provides analytical and specialized administrative support to relieve executive, administrative, and line and staff managers of complex details and advanced administrative duties. Executes special or continuous research and data analysis tasks. Analyzes problems, determines approach, compiles and analyzes data, and prepares reports/recommendations. Coordinates activities between departments and outside parties. Contacts company personnel at all organizational levels to gather information and prepare reports. Work is generally of a critical or confidential nature.
What we’re looking for:
Education: Graduate in Information Technology, or relevant systems and technology course (B.S or B.A. in business, marketing, accounting, computer science, etc…)
Experience: 5+ years’ experience
Preferred Skills:
• Knowledge: Computer literacy (MS office, programming), data analytics (ideally Power BI), sales process, ERP and CRM fundamentals
• Skills:
ERP and CRM data flows, management and administration, project management, cross-functional communication, presentation, interpersonal, judgment/decision, problem solving, Proficient in oral & written English
• Preferably with background experience in a B2B environment, and ideally with a good knowledge of SAP and C4C solutions
• Attributes: Positive attitude, internal customer focused, stress tolerance, initiative, strong work ethic, influencing, responsible, dependable, versatile, sense of urgency, team player.
Main Objective of the Job:
Responsible for the overall management, maintenance and integration of the CRM System and related modules (Sales, Customer Service, Product/Marketing activities…)
Duties and Responsibilities:
LEVEL 1 SUPPORT TO USERS
• Attends and provides solution to user problems (level 1 technical support as super user): login, bugs, fixes, new versions, onboarding, change in
📌 AMEAC System Administration (Pune)
🏢 Avantor
📍 Pune