Req ID: 388318

NTT DATA strives to hire exceptional, creative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Software Development Sr Analyst to join our team in Bangalore, Karnātaka (IN-KA), India (IN).
We are looking for a skilled Data Center Infrastructure Engineer with strong technical knowledge of Data Center infrastructure, including physical and virtual servers, storage, SAN, WAN networks, and firewall technologies. The candidate should have good communication skills and experience in IT Service Management processes, including Incident Management, Change Management, CMDB validation, SOP creation, and technical documentation.

Key Responsibilities

• Manage and support Data Center infrastructure and day-to-day technical operations.

• Monitor and maintain Physical and Virtual Servers to ensure high availability and performance.

• Support server infrastructure components, including memory, storage, and capacity requirements.





• Manage and support Storage Area Network (SAN) infrastructure and connectivity.

• Work with network teams to support and troubleshoot WAN and Data Center network connectivity.

• Coordinate infrastructure provisioning, storage, and network-related requirements.

• Work with network and security teams on Firewall requirements and access management.

• Handle and coordinate Incident Management activities related to Data Center, Server, Storage, and Network infrastructure.

• Monitor, troubleshoot, and resolve infrastructure incidents within defined SLA timelines.

• Coordinate with technical teams, vendors, and stakeholders for timely incident resolution and escalation.

• Support Change Management activities by reviewing, planning, coordinating, and implementing infrastructure changes.

• Assess change impacts, risks, dependencies, and ensure appropriate approvals are obtained before implementation.

• Prep

📌 Software Development Sr Analyst (Bengaluru)
🏢 NTT DATA Services
📍 Bengaluru