Our mission is to create exceptional experiences for RWS customers and internal teams by delivering award winning, reliable, insightful, and proactive technical expertise. We empower customers and internal teams to succeed by resolving issues with excellence, guiding them through product setup & smooth adoption. We constantly challenge and optimise our processes through AI and up-to-date tooling. All our actions contribute to building long‑term trust.
About the role
This is a hands-on position that requires an excellent communicator with a solid ability to work as a team. The candidate will be applying deep technical knowledge to supply technical support, design and implement solution to a wide variety or internal and external technology users. The Application Specialist will be the main point of contact for technical related matters and engage with other RWS Departments as required to ensure customer satisfaction
The ideal candidate will be highly motivated and will preferably have experience in a similar role.
About Product & Technology
Product & Technology plays a pivotal role in aligning the organization with its strategic objectives and enhancing shareholder value. Product & Technology is responsible for establishing unified standards and governance practices throughout the company. Additionally, we oversee the development and maintenance of core applications essential for the seamless operation of various functions across the organization. We are committed to driving and executing future roadmaps that are in line with the overall strategic direction of RWS.
With a global reach, Product & Technology provides support services to over 7500 end users worldwide. We take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Sec
📌 Application Specialist (Mumbai)
🏢 RWS Group
📍 Mumbai
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