Duration: 12 months
Global Merchant & Network Services (GMNS) brings together American Express' merchant-and network-related businesses to enable a sharp focus on using the power of our network to provide unique value to all of our mutual customers. The organization manages the relationships with the millions of merchants around the world that accept American Express and runs the company’s payment network and manages bank partnerships globally.
In support of GMNS’s mission, Global Governance, Risk, Remediation, and Operations (GRRO) is focused on delivering a friction free, resilient, and productive operational core for critical merchant experiences; strengthening monitoring and adherence to network and merchant policies; and leading key operational excellence functions. As part of GRRO, the Global Merchant Account Operations & Resilience team prioritizes strengthening oversight and monitoring for merchant account setup, account management, and maintenance activities.




This team manages data integrity of critical merchant data elements used across Amex for account management throughout the merchant lifecycle, including hierarchy data, cancel codes, origin codes, industry codes, and other key data attributes. Ensuring merchant accounts are accurately linked and data is properly maintained is essential to the effectiveness of Amex systems and business processes.
We are seeking a highly motivated apprentice who will provide incremental capacity to accelerate critical backlogged initiatives that improve account maintenance, data integrity, and governance. This talent can advance well-defined project work while enabling experienced team members to remain focused on higher-complexity priorities and delivery. The ideal candidate will combine strong analytical capabilities with excellent communication skills and a passion for solving complex data challenges.

Responsibilities
• Strengthening merchant industry code oversight and data integrity through a range of activities tha

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