At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.

Overview of Job Function:

This Individual will provide strategic tech guidance to the SRE and operations teams based in India. This senior engineer will provide subject matter expertise, advice, execute critical tasks and consult around SRE, DevOps, PlatformOps, Containarization and FinOps best practices. This role coordinates works with leads in other teams in and outside of CloudOps, managers, tech leads and all engineering stakeholders.



This senior engineer will be responsible to exceed expectations around SLA’sSLIsSLOs, Lead time, Deployment Frequency, Change failure rate, , MTTR, tech stack guidance and strategy implementations in a fast-paced Public Cloud setting.

Responsibilities

Principal Duties and Essential Responsibilities:

As a Senior Engineer, SRE, you will act as a guide to Site Reliability, Automation, Infrastructure and Software Engineers based in Bengaluru, working closely with their counterparts in US to drive the adoption, operations, orchestration, securing, monitoring and optimization of Verint’s Cloud platforms. You will contribute to and communicate our vision and mission in close collaboration with your Engineering stakeholders, colleagues in Verint Cloud. Additionally, you will play a key role in planning and delivery of capabilities that contribute to objectives and initiatives at the department level.

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📌 Sr. SRE Engineer (Bengaluru)
🏢 Verint
📍 Bengaluru