Job Description

The Executive Housekeeper is responsible for the overall management and operation of the Hotel Housekeeping Department. The position ensures that guest rooms, public areas, back-of-house areas, and other hotel facilities are maintained to the highest standards of cleanliness, hygiene, presentation, safety, and guest satisfaction.
Key Responsibilities
1. Housekeeping Operations
• Plan, organize, and supervise daily housekeeping operations.

• Ensure guest rooms and public areas meet established cleanliness and presentation standards.

• Conduct regular inspections of guest rooms, corridors, public areas, back-of-house areas, and housekeeping facilities.

• Ensure rooms are prepared and released according to hotel standards and operational requirements.

• Coordinate with Front Office regarding room status, arrivals, departures, VIP guests, room moves, and special requests.

• Establish and maintain effective cleaning procedures, checklists, and quality standards.

• Ensure proper handling of lost and found items.

2. Team Leadership & Staff Management
• Recruit,



train, coach, and develop housekeeping employees.

• Prepare staff schedules, assignments, and daily work plans according to occupancy and business needs.

• Conduct daily briefings and communicate operational priorities to the team.

• Monitor employee performance, attendance, grooming, and discipline.

• Provide regular performance feedback and recommend training or development programs.

• Maintain a positive, professional, and service-oriented working workplace.

3. Quality & Guest Satisfaction
• Maintain consistent hotel cleanliness and housekeeping standards.

• Respond promptly to guest complaints and special requests related to housekeeping.

• Follow up on guest feedback and implement corrective actions where required.

• Work closely with other departments to resolve guest and operational issues.

• Support the hotel's guest satisfaction and service quality objectives.

4. Invento

📌 Executive Housekeeper (Hyderabad)
🏢 AccorHotel
📍 Hyderabad