Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.

Job Description

Seeking a Senior Software Engineer to join the Workflow Data Fabric, Integration Hub team in Hyderabad. This role is for a solid backend engineer who owns significant components end to end, drives technical design for integration and protocol capabilities used by thousands of customers, and raises the engineering bar for the team.



Prior ServiceNow experience is a plus but not required; we expect the ability to ramp quickly on the platform.
Technical Skills Required:
• Expert-level Java or JavaScript/Node.js, with deep engineering fundamentals: concurrency, memory management, performance profiling
• Design of REST/SOAP APIs and integration frameworks that other teams and customers build on
• In-depth knowledge of OAuth 2.0, JSON Web Tokens (JWT), mutual Transport Layer Security (mTLS) and API key authentication, including token lifecycle, credential storage and security hardening
• Distributed systems design: retries, idempotency, backpressure, rate limiting, circuit breaking and graceful degradation
• Data modeling, SQL and query optimization at scale, including indexing strategy and diagnosing slow queries in production
• Observability: logging, metrics and tracing designed in from the start so failures are diagnosable
• Automated testing (unit, integration, contract and performance) and

📌 Sr Software Engineer (Hyderabad)
🏢 ServiceNow
📍 Hyderabad