Job Summary

We are looking for SAP CRM Developer & Operations Engineer(5-8 years exp) who combines solid hands-on development expertise with a sharp production operations mindset. In this role you will:
• Design, develop, modify, debug, and evaluate complex SAP CRM solutions across functional areas
• Own end-to-end delivery of development initiatives — from requirements and technical design through coding, testing, and deployment
• Analyze existing programs; formulate logic for new systems; prepare flowcharts, technical specs, and obtain documentation approvals
• Develop conversion strategies, system implementation plans, and cutover runbooks
• Concurrently support and operate business-critical SAP CRM production systems — managing incidents, maintaining SLAs, and driving high customer satisfaction
• Recommend and drive improvements in development standards, operational practices, and system architecture
• Train users in system conversion, implementation, and adoption of new capabilities
• Actively contribute to AI/ML enablement within SAP CRM — including LLM integrations,



MCP server development, AIOps
• Operate with a high degree of autonomy on complex, unstructured problems — serving as a proactive subject matter expert bridging development and operations

Job Requirements

•
SAP CRM Development:

• 5+ years of hands-on ABAP and ABAP on HANA development experience

• Deep functional knowledge of SAP CRM — Case Management, RMA/Service Orders

• Strong ABAP on HANA skills: CDS Views, AMDP, code push-down approach; HANA data modeling (Calculation Views, HANA procedures) is a plus

• Experience in SAP PI/PO

• SAP Gateway / OData service development experience

Integration & Middleware:

• Proven experience integrating SAP CRM with enterprise platforms including Identity Management, BI & Analytics and third-party systems

• Hands-on experience with RFC/BAPI, IDoc, SOAP/REST Web Services

• Experience with SAP PO (Process Orchestrator) for interface development, moni

📌 SAP CRM Developer (Bengaluru)
🏢 NetApp
📍 Bengaluru