Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is explicit: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Job Description

The Director/Senior Director will lead a portfolio of client accounts within WNS Procurement Services, with responsibility for client delivery, P&L; performance, operational excellence,



business growth, and executive-level client relationships.The role will report to the Corporate SVP – Global Delivery and will ensure delivery teams consistently achieve world-class performance, meet client expectations, minimize service disruptions, and deliver measurable business value.The leader will engage with C-suite stakeholders, drive strategic initiatives, identify growth opportunities within existing clients, and ensure alignment across client and internal teams.Key ResponsibilitiesManage – Portfolio & P&LOwn; P&L;, revenue, profitability, and operational performance for the assigned portfolio.Ensure financial and client performance targets are achieved or exceeded.Partner with senior leadership to align client, operational, and business-growth objectives.Establish strong governance and performance-management mechanisms.Identify and mitigate delivery, operational, and commercial risks.Farm – Dr

📌 Director - Procurement Services (Mumbai)
🏢 Wns Global Services
📍 Mumbai