Key Responsibilities:
• Business Performance & Revenue Growth• Deliver zonal revenue targets
• Drive profitable store count growth and monitor EBIDTA performance.
• Collaborate with marketing and supply chain to optimize product mix and pricing.
• Operational Excellence• Ensure consistent execution of SOPs across stores.
• Monitor and improve store-level KPIs including PSPD, attachment rates, and daypart performance.
• Guest Experience• Drive NPS improvement initiatives to enhance guest delight.
• Implement feedback mechanisms and corrective actions for service gaps.
• Cross-Functional Collaboration• Work closely with Supply Chain, Marketing, and Training teams to deliver business goals.
• Support training rollouts and succession planning initiatives for store teams.
📌 Area Manager|Operations|Hongs Operations Support|3 (India)
🏢 Jubilant Corporate
📍 India
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