05 Oct
|
LSEG
|
Bengaluru
The Digital & Agentic Analytics Manager is a key role in our efforts to scale value realisation and drive adoption for our customers. Today, much of what we build and launch – digital journeys, agentic workflows, and the go-to-market campaigns that introduce new enhancements – goes live without a clear, consistent way to see how it changes customer product usage. This role closes that gap: building the testing and measurement capability – grounded in usage, consumption and customer satisfaction outcomes – that turns a launch into a verdict, and that verdict into a explicit recommendation on what to scale, change or stop. As digital and agentic ways of working increasingly converge, this role sits at the centre of that convergence, measuring impact across both in the same way so colleagues can prioritise what matters most and customers see value sooner.
Key skills and responsibilities
• Deep understanding of how usage and outcome data can advise decisions on digital journeys, agentic workflows and go-to-market campaigns.
• Practical understanding of agentic AI and autonomous agent systems – how they operate, where they create value, and what good performance looks like – so that measurement approaches fit agentic workflows and not just static content or campaigns.
• Ability to form positive relationships with colleagues across SAM, Digital, Product Analytics, agentic delivery and product teams, understand their current questions and opportunities, and provide guidance on how testing and measurement can advise critical decisions.
• Ability to lead measurement projects from start to finish, including resolving desired objectives and outcomes, questions and hypotheses, understanding data requirements, data extraction and manipulation, analysis, management, and results presentation.
• Ability to communicate in a concise manner to a senior audience, presenting outcome evidence and recommendations to business partners.
• Able to translate usage and consumption data into
📌 Digital & Agentic Analytics Manager (Bengaluru)
🏢 LSEG
📍 Bengaluru