Join the Legacy of Innovation with FCI-CCM:

Backed by a legacy of innovation since 1959, FCI has built over six decades of expertise in communications, continuously evolving to meet changing business and technology needs. By combining deep domain knowledge with innovation, FCI has consistently delivered enterprise-grade communication solutions that help organizations adapt to an increasingly digital world.

Today, FCI continues that legacy through its flagship platform, VARTA, an Insights-Led Customer Communications Platform that empowers organizations to unify customer intelligence, communication workflows, behavioral signals, and engagement orchestration to deliver intelligent, personalized, and real-time customer experiences.

Broad Function:

As a Quadient Trainee, you will build practical skills in Customer Communication Management (CCM) and learn how businesses create accurate, personalized, and efficient customer communications. You will receive structured exposure to Quadient products, technologies,



and delivery methods while working with experienced professionals in software development and CCM.

Through hands-on assignments and real-world scenarios, you will learn to design communication templates, connect data, automate workflows, prepare multi-channel outputs, test solutions, troubleshoot issues, and document your work.

Roles and Responsibilities (not limited to):

• Template Design and Development: Create and customize templates for invoices, statements, marketing materials, and letters using Quadient Inspire Designer.

• Data Integration: Integrate data from databases, APIs, or files into templates to generate energetic and personalized communications.

• Workflow Automation: Develop and configure workflows that automate the creation, processing, and delivery of customer communications.

• Channel Management: Design and optimize output for print, email, SMS, and web-based communication channels.

• Testing and Troubleshooting: Test templates, workflows

📌 Quadient Trainee (Bidhannagar)
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📍 Bidhannagar