Strategic Customer Account Governance (Pune)

Strategic Customer Account Governance (Pune)

05 Oct
|
Vodafone
|
Pune

05 Oct

Vodafone

Pune

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
VOIS #BeUnrivalled #CreateTheFuture

About this Role





We are seeking an experienced PMO and account governance professional to lead the governance, planning and performance management framework for strategic customer accounts within VOIS Go-to-Market. This role enables senior customer account stakeholders to manage priorities, risks, decisions and delivery outcomes across complex cross-functional teams. The successful candidate will drive governance excellence, executive reporting, account planning support, commercial visibility, forecasting inputs and stakeholder alignment while operating in a quick-paced, customer-facing environment

What you’ll do

Lead the operating rhythm for strategic customer account teams, including governance forums, executive reviews, monthly and quarterly business review packs, agendas, decision logs, action tracking and escalation management

Drive account planning and performance management by consolidating commercial, del

📌 Strategic Customer Account Governance (Pune)
🏢 Vodafone
📍 Pune

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